Installation & Setup
Follow these instructions for a great out-of-the-box experience.
By Support and 2 others3 authors17 articles
Hardware Setup Instructions
How the ONSCREEN Service Works for Families
How Should I Connect the ONSCREEN Device?
Install with Cable, Satellite, or Streaming device via HDMI
Installation with Cable or Antenna via Coaxial
Installation on Smart TV with only Apps
Completing Hardware Setup for a Senior
Completing Hardware Setup for Yourself
I just finished setting up, but it says "Updating" or "Downloading"
How do I use Ethernet with the ONSCREEN device?
Setup HDMI TV Port Switching
Help: I can't get my QR code to scan
Help: During Setup, the screen is stuck on "Connecting..." for several minutes
Help: I don't see anything on the TV
Help: I get Error 96 when connecting to the network
Help: I get Error 99 when connecting to the network