ONSCREEN

A Step-by-Step Guide to Setting up your ONSCREEN Device

Hardware Setup Instructions

This quick video shows you how to set up your new ONSCREEN device hardware.

This guide helps you choose how to connect your ONSCREEN device depending on how you normally watch TV.

Install your ONSCREEN device so you can watch TV coming in on HDMI Port. Typical cable or satellite set top box or streaming device setup.

With a coax (round) cable input signal, it takes an extra step to be able to use the auto-answer function and return to TV after a call.

If you only use the apps on a smart TV, you can still use ONSCREEN auto-answer and go back to your program if you take an additional step.

Learn about the new Caregiver Tab that lets you stay close with a senior in your family.

Follow these steps when completing the hardware setup for yourself.

This feature allows your ONSCREEN device to instruct your TV to switch to and from a video call or other activity.

You've set everything up and there's nothing on your TV.  Here are a few things to try.

This error usually means that the network name was incorrect

This error usually means that the password was incorrect.

Follow these instructions for a great out-of-the-box experience.

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