To take full advantage of this feature, your TV must support a standard called HDMI-CEC. Not all TVs support this, so unfortunately there may be cases where this feature doesn't work.

For Caregivers

  1. From the Caregiver Tab, tap the Settings button under the name of your loved one.

  2. Tap "Setup TV HDMI Ports"

  3. Follow the instructions on the screen to set up HDMI ports.

For Non-Caregivers

  1. Go to the Device tab from the bottom navigation

  2. Click on "Setup HDMI Ports" under the HDMI Port Switching header

  3. Follow the instructions on the screen to set up HDMI ports.

Now, the ONSCREEN device will turn on the TV and switch the TV to itself when the call starts, and switch back to your TV port when the call ends. Magic!

Troubleshooting

If your TV is not cooperating, please go to this section for troubleshooting tips and settings you may need to change on the TV.

Did this answer your question?