Introduction: ONSCREEN helps families stay connected, especially with older loved ones. The aim is to keep seniors engaged using the TV, a familiar technology in their homes.
The ONSCREEN Moment Device:
Basically like a streaming set-top device, similar to a Roku.
Comes with a built-in camera and microphone.
Easily connects to a TV and enables easy, hands-free video communication for seniors.
Typically set up in about 15 minutes.
Who Uses ONSCREEN:
Caregiver: Often the purchaser and main point of contact. They are responsible for setting up the device for their senior relative (e.g., mother, aunt, friend).
Older Loved One: The senior individual who the service primarily caters to.
Favorites: Other family members (siblings, grandkids) who join the platform to connect with the older loved one.
Setting Up the Device:
Caregiver buys the device and decides where to ship it.
Installation is easy but requires the following information:
Wi-Fi information (network name and password).
A TV that supports HDMI CEC. This feature should be turned on.
Access to TV ports for connecting cables.
The ONSCREEN mobile app for setup.
After setup, the caregiver can test the call function.
Adding Family Members:
After setting up, caregivers can invite extended family and friends.
Invitations can be sent via text or email through the ONSCREEN app.
Invitees can then install the app and become "Favorites."
Favorites can initiate video calls with the senior member using the app.
Important Notes:
Stick to one email account for setup to avoid confusion.
Other family members should wait for an invitation before creating accounts.
For issues or confusion, reach out to ONSCREEN customer support.
Keep your loved ones connected and engaged with ONSCREEN.