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Getting Started
Get up and running quickly with these articles.
14 articles
How to Make a Call as a Caregiver or Invited App UserThese instructions are for mobile app users to call their loved ones that have an ONSCREEN device on their TV.
Best Practices for New Caregiver UsersGet started getting the most value out of your ONSCREEN service.
Feature: Call button on ONSCREEN MomentHow an older adult can call their family with the single push of a button.
Feature: Auto-Answer from FavoritesHow to use the Auto-Answer from Favorites feature
Feature: Daily UpdateThis is a wonderful way to give your senior a chance to share how they're feeling on a regular basis.
Feature: Share YouTube VideosThis feature lets a Caregiver send video content to a loved one.
Feature: MessagesUse the "Send Message" feature to quickly communicate with your loved ones.
Feature: "Joy" the AI Companion
Feature: Create Tasks or RoutinesOur new Tasks and Routines functionality is extremely powerful, and lets you set up automated functionality.
The New ONSCREEN Remote ControlLearn about the new ONSCREEN Remote Control now available with our ONSCREEN Plus features.
How to Watch TV on your ONSCREEN device
Caregiver Web Portal
Update the Android Mobile AppHow to get the latest version of the ONSCREEN app on your Android phone
Mobile AI Check-In results powered by JoyAI-powered insights are now easily available in our mobile app.