FAQs

General questions about ONSCREEN Spark TV Video Calling. But we highly recommend using the Search Box at the top of the page for the fastest way to find answers to…

11 articles in this collection
Written by Support Team and Adrian T

How do I change my account info?

Information on how to update your name, email or password in the ONSCREEN App.

Written by Support Team
Updated over a week ago

How to Switch Wifi Networks

Written by Adrian T
Updated over a week ago

What's in the the box?

Brad Pitt would like to know.

Written by Support Team
Updated over a week ago

How big is the ONSCREEN Spark?

Spoiler: it's small!

Written by Support Team
Updated over a week ago

What is the ONSCREEN App and why do I need it?

Learn about our iOS and Android apps built to control the ONSCREEN Spark.

Written by Support Team
Updated over a week ago

How secure is the ONSCREEN Spark?

We are committed to safety and security... please read about it in this article.

Written by Support Team
Updated over a week ago

What kind of Internet connection do I need?

Written by Support Team
Updated over a week ago

Can I call someone who doesn't have an ONSCREEN Spark?

Written by Support Team
Updated over a week ago

Can multiple people share the Spark?

Written by Support Team
Updated over a week ago

If I get a call, will it automatically show up on my TV?

Written by Support Team
Updated over a week ago

How do I control the volume?

Written by Support Team
Updated over a week ago