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FAQs
General questions about ONSCREEN TV Video Calling. But we highly recommend using the Search Box at the top of the page for the fastest way to find answers to your questions.
AHow do I change my account info?
How do I switch WiFi networks?
Do you ship outside of the United States?
Does the TV turn off after a call hangs up?
What's in the the box?
How big is the ONSCREEN Spark?
What is the ONSCREEN App and why do I need it?
How secure is ONSCREEN?
What kind of Internet connection do I need?
Can I call someone who doesn't have an ONSCREEN device?
Can multiple people share the ONSCREEN device?
If I get a call, will it automatically show up on my TV?
How do I control the volume of video calls or Zoom meetings?
How do I change my credit card information?