Using apps on a Smart TV allows for seamless switching TO external devices such as the ONSCREEN device. However, one common limitation is that once the Smart TV has switched to the external device, it cannot automatically switch back to the previous app you were using on the TV. This means you might have to manually select the app again to continue watching, which can be challenging for our older loved ones.
To overcome this limitation, you have 2 options:
Option 1 - Use the built in Pluto TV service on the ONSCREEN Plus
ONSCREEN now offers PlutoTV as an App, which comes with hundreds of channels or programming, from local news to classic TV, like the Brady Bunch Channel. This can offer many options for an older loved one, and can even eliminate the need for for Cable Service.
This option also works most seamlessly with ONSCREEN. We are able to easily switch back and forth between PlutoTV and our ONSCREEN activity (calls, Zooms, AI companion, etc), without any technical headaches, or need for any other setup on the TV.
We encourage you to consider this option first and foremost.
Option 2 - Purchase an External Streaming Device
This option provides more flexibility, like being able to install any streaming app that your loved one prefers, such as Netflix, Prime Video, Hulu, etc. By incorporating Roku into your viewing setup, you can enjoy a wide range of entertainment channels and navigate with a familiar interface and remote. Roku can be set up to go directly into the ONSCREEN device, ensuring a smooth transition between your streaming content and ONSCREEN calls.
Here's a step-by-step guide on how to set this up:
Purchase a Roku Express Device: Buy a Roku device, which typically costs around $20, or any other preferred external streaming device. Here's a link to Amazon for it.
Set Up Your Roku: Familiarize yourself with the Roku interface and its remote. This will be your main entertainment source.
Connect Roku to ONSCREEN: Connect your Roku device to the HDMI IN port on your ONSCREEN device using an HDMI cable.
Connect ONSCREEN to the TV: Now, connect the HDMI OUT port of the ONSCREEN device to an HDMI port on your TV using another HDMI cable.
Switching Between Roku and ONSCREEN is now solved: Now, when you need to use the ONSCREEN device, it can seamlessly switch from the Roku content, and then switch back when you are done, improving your overall viewing experience.
At this point, your setup should look like this:
By following these steps, you should enjoy a smooth viewing experience, effortlessly switching between your Roku and ONSCREEN device.