When to Add the Loved One
Normally, you would add the Loved One right after creating your own login and password (or signing up with Google or Facebook). If you didn't complete adding your Loved One at that time, you can still add them.
What You’ll Need
Your login and password.
Care receiver’s first and last name
Phone number (mobile or landline)
Zip code or city and state (for timezone accuracy)
Steps
Log in to your Joy Calls dashboard.
You should be redirected to Step 1 of adding a Loved One.
Complete Steps 1 through 3 and you will have added your Loved One.
Steps To Add a Loved One
👤 Step 1: Tell Us About Your Loved One
You’ll be asked to enter:
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The zip code or City, State information helps Joy know the local time for scheduled calls, and adds a personal touch to the experience.
💬 Step 2: Personalize the Conversation (Optional)
To make Joy’s calls more meaningful, you can optionally share:
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These preferences shape Joy’s tone, content, and conversation topics.
📞 Step 3: Create Your First Joy Call
Choose the type of call and when you'd like it to occur:
Call Type Options:
Recurrence Type: Daily (every day of the week) or Weekly (pick the days of the week)
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Finally, click Schedule to complete setup!